Terms and Conditions

Introduction to Terms

These Terms and Conditions represent the complete understanding between you and the operator regarding the use of the website, mobile applications, and all related gaming services. They form a legally binding contract that applies from the moment you first visit the platform or create an account. You should review this document regularly, as continued use of the site after any updates constitutes your acceptance of the revised terms.

Account Registration and Eligibility

To participate in real-money games, you must successfully register an account. During registration, you are required to provide accurate and complete personal information. You may only hold one account per person, household, IP address, and payment method. Any attempt to create multiple accounts will be considered a breach of these terms and may result in the immediate closure of all related accounts.

You must be at least the legal age of majority in the jurisdiction where you reside and be physically located in a territory where online gaming is permitted. The operator reserves the right to request proof of age and identity at any time. Players who do not meet these eligibility criteria are prohibited from using the platform, and any winnings obtained under false pretences will be forfeited.

Account Security

You are fully responsible for maintaining the confidentiality of your username, password, and any other security credentials. All activity conducted under your account is considered your responsibility. If you suspect that your account has been compromised, you must notify customer support immediately. The operator cannot be held liable for any losses that occur due to the unauthorized use of your account when you have failed to keep your login information secure.

Bonuses and Promotional Offers

Gravira Casino periodically offers bonuses, free spins, and other promotional incentives to both new and existing players. Each promotion carries its own set of rules, including wagering requirements, game restrictions, and time limits. You must read and accept the specific terms attached to any bonus before claiming it. Failure to meet the stated conditions may result in the bonus and any associated winnings being removed from your account.

All promotional offers are intended for recreational play. The operator may limit, withdraw, or amend any promotion at its sole discretion without prior notice. Abuse of promotional offers, including the use of multiple accounts or coordinated betting patterns designed to exploit bonuses, is strictly prohibited.

Deposits, Withdrawals and Financial Transactions

You may only use payment methods that are registered in your own name. Deposits are generally credited to your account immediately, while withdrawal requests are subject to verification procedures. Before any withdrawal can be processed, the operator may require additional identity verification documents to comply with regulatory obligations and to prevent fraud.

Withdrawal limits and processing times vary depending on the payment method selected and your account verification status. Funds will only be released to the original source of deposit where possible. Any charges applied by payment providers are your responsibility. The operator maintains the right to suspend or cancel any transaction that appears suspicious or related to money laundering or other illegal activities.

Responsible Gaming

The operator is committed to promoting a safe and enjoyable gaming environment. We provide tools that allow you to set deposit limits, loss limits, session time reminders, and self-exclusion periods. If you feel that gambling is becoming a problem, you are encouraged to use these features or contact our customer support team for further assistance. Self-exclusion is taken seriously and cannot be reversed during the chosen exclusion period.

Prohibited Activities and Game Integrity

Certain behaviours are not permitted on the platform. These include the use of bots, scripts, automated software, or any artificial intelligence tools designed to gain an unfair advantage. Collusion between players, chip dumping, and any form of fraudulent activity are strictly forbidden. The operator employs advanced monitoring systems to detect such behaviour and reserves the right to terminate accounts and seize funds when violations are identified.

All games offered on the site use certified random number generators. Outcomes are determined by chance, and no player can influence or predict results through external means. Attempts to interfere with the proper functioning of the games or the website will lead to permanent exclusion from the platform.

Intellectual Property and Content Use

All logos, graphics, text, software, and other materials appearing on the website are protected by intellectual property laws. You are granted a limited, non-exclusive, non-transferable licence to access the content solely for your personal entertainment. Any other use, including reproduction, modification, or distribution, is strictly prohibited without prior written consent from the operator.

Limitation of Liability

The services are provided on an “as is” and “as available” basis. To the maximum extent permitted by law, the operator disclaims all warranties, express or implied, regarding the platform and its content. We will not be liable for any direct, indirect, incidental, or consequential damages arising from your use of the services, including loss of data, revenue, or profits.

Our total liability to you shall not exceed the amount you have paid to the operator in the thirty days preceding any claim. This limitation applies regardless of the legal theory on which the claim is based.

Changes to Terms and Termination

We may update, modify, or replace any part of these Terms and Conditions at any time. The revised version will be posted on this page with the effective date clearly indicated. Your continued use of the platform following the posting of changes constitutes acceptance of those changes.

The operator reserves the right to suspend, restrict, or terminate your account at any time and for any reason, including suspected breach of these terms. Upon termination, any remaining balance will be returned to you subject to verification and deduction of any applicable charges or forfeited winnings.

These Terms and Conditions were last updated in 2025 and are governed by the laws of the licensing jurisdiction. If any provision is found to be invalid, the remaining provisions will continue to apply in full force.